10DLC Messaging Terms & Conditions
Last Updated: January 13, 2026
These SMS/MMS Messaging Terms & Conditions (“Messaging Terms”) apply to all text messages sent by or on behalf of True Pro (“Company,” “we,” “us,” or “our”) through 10DLC (10‑digit long code) messaging.
By providing your mobile phone number and opting in, you agree to receive text messages from us and to these Messaging Terms.
1. Program Description
We use SMS/MMS messaging to communicate with customers and prospects regarding, which may include but are not limited to:
- Appointment confirmations and reminders
- Service updates and notifications
- Account-related messages
- Billing and payment notifications
- Promotional and marketing messages (if separately opted in)
Message content will vary based on your relationship with the Company.
2. Opt-In Consent
You opt in to receive text messages by one or more of the following methods:
- Submitting your phone number through our website or online forms
- Signing a written or digital agreement that includes SMS consent
- Checking a consent box at the point of data collection
- Initiating a text message conversation with us
Consent to receive SMS messages is not a condition of purchase.
3. Message Frequency
Message frequency varies based on user interaction, service needs, and preferences. You may receive multiple messages per month depending on your engagement.
4. Opt-Out Instructions
You may opt out of SMS messages at any time by replying:
- STOP to cancel
- UNSUBSCRIBE to cancel
- CANCEL to cancel
After opting out, you may receive a final confirmation message. No further messages will be sent unless you re‑opt in.
5. Help Instructions
For help, reply HELP at any time or contact us at:
Email: support@truepro.com
6. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.
Supported carriers include most major U.S. wireless providers; however, delivery is not guaranteed.
7. Privacy Policy & Data Use
We respect your privacy.
- We collect and use your mobile number solely for messaging purposes described above.
- We do not sell, rent, share, or distribute your phone number to third parties for marketing purposes.
- Information may be shared with trusted service providers solely to deliver messaging services.
For full details on how we collect, use, and protect your information, please review our Privacy Policy: https://truepro.com/privacy-policy/
8. Eligibility
You must be at least 18 years old or have the consent of a legal guardian to participate in our messaging program.
9. Changes to Messaging Terms
We reserve the right to modify or terminate our SMS program or these Messaging Terms at any time. Changes will be effective upon posting.
10. Disclaimer & Limitation of Liability
SMS messaging is provided on an “as‑is” basis. We are not responsible for:
- Delayed or failed message delivery
- Errors in message content due to carrier or system issues
- Any damages arising from participation in the messaging program
11. Contact Information
If you have questions about these Messaging Terms, please contact:
True Pro
Address: 3324 E Ray Rd #655, Higley AZ 85236
Email: support@truepro.com